Welcome to Pioneverse Technologies Pvt. Ltd. (“Pioneverse,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of the payment gateway services offered on our website (www.pioneverse.com, the “Site”). By using our Site or services, you agree to comply with these Terms.
1. General 1.1 These Terms apply to all users of the Site and services. If you do not agree to these Terms, you must refrain from using the Site or our payment gateway services. 1.2 We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Site. Your continued use of the Site constitutes acceptance of the revised Terms.
2. Payment Gateway Services 2.1 Pioneverse provides a secure platform for processing payments. By using our payment gateway, you agree to provide accurate and complete information. 2.2 All transactions are subject to authorization and verification. 2.3 We use industry-standard encryption and security measures to ensure safe transactions. However, we are not liable for unauthorized access or misuse of your payment information unless caused by our negligence.
3. Fees and Charges 3.1 Fees for using the payment gateway are disclosed during the transaction process. 3.2 Pioneverse reserves the right to modify fees at any time with prior notice through the Site or email. 3.3 You are responsible for any applicable taxes, duties, or additional charges imposed by your payment provider or financial institution.
4. Refund and Cancellation Policy 4.1 Refunds, if applicable, are processed according to the specific terms agreed upon during the transaction. 4.2 Requests for refunds must be made within the stipulated time frame and as per the refund policy of the specific service or product. 4.3 Any applicable service fees for processing refunds are non-refundable.
5. User Responsibilities 5.1 You agree to:
- Use the payment gateway only for lawful purposes.
- Provide accurate and updated billing information.
- Notify us immediately in case of any unauthorized transactions. 5.2 You must not:
- Attempt to interfere with the Site’s operation or security.
- Use fraudulent payment methods or impersonate any individual or entity.
6. Data Protection and Privacy 6.1 All personal and payment information provided by you is handled in accordance with our Privacy Policy. 6.2 We do not store full payment card details on our servers. Payment information is securely processed by our third-party payment service providers.
7. Limitation of Liability 7.1 To the maximum extent permitted by law, Pioneverse is not liable for any indirect, incidental, consequential, or punitive damages arising from the use of our payment gateway. 7.2 In no event will our total liability exceed the amount of the transaction in question.
8. Indemnification You agree to indemnify and hold harmless Pioneverse, its affiliates, employees, and agents from any claims, damages, or expenses arising from your use of the payment gateway or violation of these Terms.
9. Termination Pioneverse reserves the right to suspend or terminate access to the payment gateway at its discretion, with or without notice, for any violation of these Terms.
10. Governing Law These Terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Hyderabad, India.
11. Contact Us For any questions or concerns regarding these Terms or our payment gateway services, please contact us at:
Pioneverse Technologies Pvt. Ltd. Email: hello@pioneverse.com Phone: +91 98856 43254
Thank you for choosing Pioneverse Technologies Pvt. Ltd. for your payment processing needs. Your trust and security are our priorities.